FAQs
What is your contact info?
Our contact information is as follows:
WhatsApp: +971 55 820 4056 | Email:
How long does delivery within the UAE take?
We usually deliver within 1-4 business days.
Is there a delivery fee?
AED 10 delivery is applicable for all UAE orders below AED 150.
Do you take custom orders?
Yes! We do take orders for products that aren't listed on our website. Please drop your enquiry on WhatsApp or email and we'll get back to you!
Is worldwide shipping available?
We currently deliver only within UAE. For international orders, please WhatsApp us at +971 55 820 4056.
Do you take wholesale enquiries?
Yes, please drop your enquiry at info@tihamaperfumes.com and our dedicated team will get in touch with you.
Do you have a physical store?
Yes, we do! While we're primarily an e-commerce company, we do have a store in Deira, Dubai. However, customer visits are by appointment only. To book your next store visit, drop us a message on WhatsApp.
What is your return policy?
We have a 14-day return policy. Items must be unused and in original packaging. Contact us at info@tihamaperfumes.com for return process. No returns on sale items or gift cards. Refunds processed within 10 business days.